Product Associations

partner_contact_id

General Info: This is the unique identifer used in the system that will be connecting to the MoxiWorks platform.

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agent_uuid

General Info: This will be an RFC 4122 compliant UUID. If data is being pulled from The MoxiWorks Platform and integrating with your own system in a managed or automated fashion, then using agent_uuid request attribute is preferable. It is guaranteed to be unique and to never change for the lifetime of the account.

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status

General Info: This will indicate the status of the submitted request / call.

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moxi_works_agent_id

General Info: If you have already existing agent data, agent accounts and your own user interface that agents can use to integrate your account with their MoxiWorks Platform account then you should use the moxi_works_agent_id request attribute. It is intended for use cases where integration is managed by end-user interaction.

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source_agent_id

General Info: If you have access to agent data from the same company source that MoxiWorks uses as an upstream data source then you should use the source_agent_id request attribute. This identifier will be unique only within the scope of a given company or parent_company, and must be used in conjunction with the moxi_works_company_id or parent_company_id request attributes. Please email partners@moxiworks.com for clarification about this request attribute.

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moxi_works_company_id

General Info: MoxiWorks Plaform Company entities are your entry-point for determining the established relationships for your organization to companies on the MoxiWorks Platform and for accessing data about those companies. Many requests require a moxi_works_company_id, which can be derived from the Company Index endpoint.

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parent_company_id

General Info: This provides for a broad scope by which partners may be afforded permissions to perform MoxiWorks Platform actions, in scenarios where a partner does business with a parent company in the MoxiWorks System. It also provides broad scope under which agents may be looked up using the source_agent_id request attribute in many scenarios across different MoxiWorks Platform endpoints and actions.

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tasks

Task Info: See Documentation.
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name

General Info: This name attribute is shared between several endpoints, and generally represents the full name of the entity.

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page_number

General Info: For queries with multi-page responses, use the page_number parameter to return data for specific pages. Data for page 1 is returned if this parameter is not included. Use this parameter if total_pages indicates that there is more than one page of data available.

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total_pages

Task Info: Integer representing the total number of pages returned.
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created_at

Task Info: A Unix timestamp representing the point in time when the Task object was created.
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partner_task_id

Task Info: This is the unique identifer you use in your system that will be associated with the Task that you are creating. This data is required and must be a unique ID for your Task Create request to be accepted.
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due_at

Task Info: A Unix timestamp representing the point in time when the task associated with this Task object should be completed by.
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duration

Task Info: The timespan (in minutes) that the task for this Task object is expected to take.
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description

Task Info: Brief, human readable content that will be shown to the agent as the body of the Task.
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completed_at

Task Info: A Unix timestamp representing the point in time when the task for this Task object was completed. This should be null if the task has not yet been completed.
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due_date_start

Task Info: A Unix timestamp representing the start of a range that you are searching for Task due_date dates to fall in.
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due_date_end

Task Info: A Unix timestamp representing the end of a range that you are searching for Task due_date dates to fall in.
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